About Us . FAQ's
Why The Bounce House Company?
The Bounce House Company is a family-owned party rental business serving Missouri and Illinois. To help ensure that your events and celebrations are their very best, we offer a variety of top quality, durable and safe party equipment. We are a fully insured and licensed company in Missouri. In addition to bounce house rentals we can supply all that's needed to make your gatherings special. With affordable entertainment for all ages, friendly staff to assist you with any needs, and great customer service to assist in all your accommodations, you're sure to find exactly what you need to entertain your crowd and make your event memorable. Additional Photos and Videos of our products can be found on our Facebook and Instagram Pages.
Rental Agreement
At the time reservations are made, a copy rental agreement will be e-mailed to you. This copy is yours to keep. Upon delivery, we will go over the rental agreement and a signature will be required before set-up will begin. Any balance owed will be collected at this time, however you can choose to pay in full at the time you make your reservation.
Yard Requirements
We ask that the space upon which we will be setting up reaches our requirements. These include a flat, non-elevated surfaces free of pointy and sharp objects that could puncture the inflatables, pet droppings, and we also ask for the safety of our customers and your guests that there be no overhead obstructions posing risks, such as power lines and broken tree branches. A slight elevation will be okay and if you have any questions regarding elevation requirements, please call or email photos. Please note in reservation weather the surface will be pavement, or yard-like so we can provide the proper equipment to secure the inflatables.
Electrical Requirements
Blowers are what power the inflatables and 20-amp circuit breakers which are standard in most homes, are required for installation and set-up. If there's any concerns involving your electrical capacities at the place of your event, or if additional electrical power is required for more than one inflatable or to run concession products at the same time, we offer small and large generators to assist with an additional fee.
Inflatable Rentals Q&A
Q: Do we rent by the hour?
A: As most of our prices are listed as full day, we do not rent by the hour. It would cost the same if your rental time is 1 hour or 10 hours.
Q: Can customers pick up the inflatables?
A: Only small products can the customers pick up from our warehouse.
Q: What kind of power source do customers need for inflatables, do we need a generator?
A: All inflatables need a power source of 120 volts (AC wall outlet) within 100 feet of setup. If further than 100 feet from electric, a generator would need to be used to run the blower. We can provide generators at an additional cost.
Q: Can customers use The Bounce House Company's inflatable rentals or equipment if it's raining?
A: Water inflatables such as our Skyline Water Slide can be used in light rain, however any dry inflatables please give us a call.
Q: Do customers need attendants present at the event?
A: Everything we rent such as inflatable bounce house, water slides, interactives, obstacle courses, dunk tanks must have adult supervision when our equipment reaches the job site. The customer is required to provide adults to supervise the equipment within 15 feet at all times or else we will not allow our equipment to be used by them. Alternatively, we offer attendants at $20.00/hr upon request.
Q: Is The Bounce House Company insured?
A: Yes! The Bounce House Company is fully licensed and insured. If your organization requires to be additionally insured please notify us of that during the reservation process.
Q. What's the policy on deposits and cancellations?
A. All orders require a 50% deposit to secure your items. All deposits are non-refundable, however if a cancellation is made, the placed deposit is credited for any future rentals and does not expire. Cancellations must be made 24 hours prior to the scheduled event. We understand weather changes frequently so we are flexible with rescheduling.
Areas We Serve
Missouri, Illinois, St. Louis County, St. Charles County, Warren County, Lincoln County